Clinical Privacy is our Legal Priority
Wellness & TRT operates under the strict regulatory framework of the Australian healthcare system. Our technology stack is architected to prioritise patient confidentiality and data integrity.
Our production environment is architected for deployment within Google Cloud's Australian regions. This ensures that sensitive health data is stored on servers physically located in Australia, strictly adhering to the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We leverage the Firebase Identity Platform for secure authentication. All patient credentials are encrypted and protected by Google's multi-layered security stack, including sophisticated threat detection and multi-factor authentication (MFA) support.
Patient scheduling and clinical notes are managed through Cliniko, a leading Australian practice management system. Cliniko is a signatory to the Australian Digital Health Agency's security standards and maintains dedicated Australian data storage.
We utilize enterprise-grade infrastructure where all sensitive medical data is encrypted at rest using industry-standard AES-256 encryption. Data in transit is secured via TLS 1.3, ensuring a cryptographic shield between your device and our clinical services.
Enterprise-grade Infrastructure
Our platform utilises Google Cloud infrastructure with 24/7 physical security, biometric access controls, and multi-zone redundancy to ensure high availability for your healthcare needs.
Clinical Integrity & Governance
Our clinical governance framework ensures that every technological touchpoint meets the high standards required by Australian law.
AHPRA Verification
All medical practitioners providing services through our platform are verified against the AHPRA public register to ensure current and valid Australian medical registration.
Privacy by Design
We operate in accordance with the 13 Australian Privacy Principles (APPs), ensuring transparency, security, and lawful handling of all personal and sensitive health information.
Data Stewardship
Our systems and processes are designed to support compliance with state-specific Health Records legislation, providing a robust layer of protection for patient clinical data.